Click and Collect is a service that allows you to complete your order online and choose a femi9 store in the Kingdom of Saudi Arabia and collect your purchases by yourself

• Payment methods: MADA or Credit card (Visa/MasterCard)
• Free service
• Policies:
  • You can receive your order when you receive SMS on your mobile phone, "Your Order is now ready to be collected", within a maximum of 6 hours during stores work hours from 9 am to 11 pm (Friday from 4 pm to 11 pm)
  • We will hold your order in the store for 14 days from the date of the order confirmation, after that we will return the order to the store and start the refund process to the credit card and it may take 15 days
  • Items can be refunded within 3 days or exchanged one time within 7 days from date of purchase with the original receipt on the stores.
  • You can exchange and return within 7 days from the date of receiving the order from the website
  • No refunds or exchange on accessories
  • You can cancel your order by contacting customer service at 8002444404